Take advantage of Hanse Haus’s numerous included services: from free consultations and preliminary services to customer support throughout the entire building process

You'll have an in-depth chat with one of our sales partners about your expectations and what you want your new home to be like.

After discussing your needs, our sales partner will work with you to put together your design, using it as the basis for a detailed  fixed-price quotation for your Hanse Haus.

A fixed-price guarantee for 15 months from the conclusion of the contract gives you cost certainty for your building project.

Hanse Haus will carry out the structural calculations for your home, including for your garage, carport and/or roofing (assuming they're part of the contract).

ubject to regional requirements, the project will be constructed to cope with a wind load of up to 0.65  kN/m² and a snow load of up to 1.5  kN/m², while the windows will have a B3-level wind resistance class. 

Any requirements in excess of this are considered and calculated on a case-by-case  basis. Hanse Haus produces load plans and drawings for the  basement ceiling and floor slab, so you can pass them on to the engineer designing slab and foundations of your house.

Hanse Haus produces factory drawings at 1 : 50 scale, as well as an associated production report. Before your fittings consultation,  we'll give you the plans so you can prepare for the meeting, and send revised plans incorporating any amendments after the consultation. The plans contain detailed technical drawings and structural information that correspond to the scope of service agreed in the contract, for instance regarding heating, plumbing, ventilation and wiring. 

Our Sample Centre is right next to our factory, so you're welcome to speak to one of our experts during your consultation. We don't want to leave any question unanswered. We offer products from a wide range of manufacturers, so you can take your time browsing their catalogues.

True to our motto "Genau mein Zuhause" (precicely my home), you're not limited to the products on display. We make every effort to fulfil special requests.

We'll draw up documentation for the draft SAP report, the  airtightness test and the final SAP calculation. We'll also submit this information to the relevant building authorities. 

We take away the stress of navigating complex CDM 2015 health and safety legislation by assuming the role of principal contractor for the duration of your Hanse Haus build, and by recommending a competent professional to oversee the health and safety aspects of the project in the principal designer role.

As soon as all contractual requirements have been met (planning permission received, for example), we'll visit your building plot with you, bringing a contractor and our sales partner. We'll discuss and document in detail all requirements relating to the construction of your house on-site.

There may be additional requirements that emerge from this process, for instance to do with crane pads or access to the construction site.

For all services provided as part of our contract with you, we will assume responsibility for site management. After your house is complete, you and our construction manager will conduct a for-mal handover together. Everything we do will be checked and ac-curately documented in a handover report.

We'll assume responsibility for setting up the site, providing a waste container for Hanse Haus packaging, welfare facilities, toilets, safety perimeter fencing and disposal of residual waste. The scaffolding we put up will meet all relevant requirements.

We'll deliver your home by lorry to your construction site, no matter how far it is.

We'll also arrange the crane, tools and machinery our assembly team needs to start building your  Hanse Haus straight away. Exterior and interior walls are sealed with mortar at the base.

At Hanse Haus, we carry out a blower door test as a standard part of our SAP calculations. The building's air change rate is measured using differential pressure: a ventilator creates negative pressure inside the house and uses the volume of air flowing in from outside to measure airtightness.

From the moment assembly begins to the point where you’re handed the keys to your home, Hanse Haus bears the risks for carrying out all services agreed in the contract.

We offer you a three-year guarantee with free servicing on all building components supplied by Hanse Haus and all construction work carried out by us, including all moving parts as well as electrical, heating and ventilation systems (light bulbs excluded). We'll also offer a 20-year guarantee on the supporting structure of your house (walls, ceilings and roof). 

We have our own client services team and are always happy to talk to homeowners in person about warranty issues. Hanse Haus  clients can contact us by email or phone and we'll get someone to come.

On request, we can offer individual solutions for planning and implementing accessible home designs that will meet a higher standard than the baseline required by local building regulations. Accessible designs generally make for a greater level of comfort, enabling older people and those with a disability to enjoy a better quality of life in their own home.